Career Development at Forest Holidays Not just an ordinary job

Working at Forest Holidays isn't just an ordinary job. Meet some of our team and find out about their journey, what attracted them to Forest Holidays, and what they've got planned for the future.

Katie

Meet Katie

General Manager

Why did you join Forest Holidays?

I joined Forest Holidays as part of the opening team at Blackwood Forest back in 2013. My role then was Operations Manager.

How have you progressed?

I put a lot of effort into learning all the different elements involved in working on one of our locations and in 2015 was promoted to the position of General Manager at Blackwood Forest.

How have you been supported?

I was supported by my General Manager, who is still my mentor today. My General Manager recognised that I had the potential to be the General Manager of a location one day. I won a place on the first Management Development Programme, and I’m using the theory learnt in the workshops and applying it to the real life situations of managing a front line team to deliver extraordinary experiences for our guests.

What's next for you?

I’m only six months in to my new role, I’ve set the budget for Blackwood Forest for the first time and am determined to have a successful year by delivering to guests, motivating and leading my team, and protecting and enhancing the forest today and tomorrow.

Amanda

Meet Amanda

Cabin Manager

Why did you join Forest Holidays?

I wanted to work for a company that supported its employees and developed them. The location is also beautiful and the perfect place to enjoy the working day.

How have you progressed?

I started with the company in 2014 working in the Forest Retreat as part of the support crew and a cabin supervisor, I thoroughly enjoyed my time here but was looking at taking on more responsibility. In September 2015 I was promoted to Cabin Manager and am thoroughly enjoying the new challenges and opportunities that this has to offer.

How have you been supported?

I have been supported strongly by the management team and also through the available training both internally and externally. Forest Holidays was offering external training in various business areas which was fantastic, I enrolled on the BTEC level 2 in Hospitality and Catering Principles (Hospitality Services) and successfully completed this in October 2015. During this time I was promoted to Cabin Manager in September 2015, which is a role I am enjoying greatly and thriving from the new challenges. I am now considering doing another course in Leadership / Management with the help from the company and who knows where this might then lead in my career.

What's next for you?

I am enjoying my current role and want to ensure that my team develop themselves also. I want to ensure our location is leading the way and are number one for customer satisfaction. Personally, I would like to do another course and who knows where that might lead?

Mike

Meet Mike

Maintenance Team Leader

Why did you join Forest Holidays?

I started my career in Retail and felt I needed a change. Having always enjoyed working in the outdoors a support crew role at Blackwood Forest seemed the perfect opportunity to satisfy that need.

How have you progressed?

I initially started at Blackwood Forest as a member of the Support Crew working on Hot Tubs and Boilers. An opportunity emerged to be considered for a Team Leader role in Operations and more recently I have been promoted to Maintenance Team Leader.

How have you been supported?

I have always strived to give of my best and through the encouragement I have been given by my General Manager and Operations Manager I have gained the confidence to optimise my career opportunities presented at Blackwood Forest. I am participating in the company's Management Development Programme which has helped improve my knowledge of company operations and strengthened my interpersonal skills. The Development Programme has also enabled me to network with other members of the team at Forest Holidays and learn from shared experiences.

What's next for you?

I would like to continue to improve my technical knowledge of maintenance issues and have greater responsibilities for a number of locations but ultimately work towards having a company brief for all maintenance related matters.

Kat

Meet Kat

Forest Retreat Team Leader

Why did you join Forest Holidays?

I wanted to work for a company that was growing and that was environmentally conscious.

How have you progressed?

I started in July 2014 in the Forest Retreat as Support Crew, in October 2015 I was promoted to Retreat Team Leader.

How have you been supported?

I have been supported by both the Retreat Manager and the General Manager in my career development. I have thoroughly enjoyed working alongside the management team and have thrived from their guidance.

What's next for you?

I am currently enjoying the new challenges that comes with my Team Leader role and am excited to see what happens next.